Busy And Important

Here’s another thing that drives me nuts: bosses who ask their underlings to phone a locksmith only for the underling to have to relay every question I ask to their boss and their boss’ reply back again. It’s like Gwen in (the excellent)  Galaxy Quest whose job is to relay questions and answers to and from the computer.

Either let a person you’ve appropriately delegated to get on with things or call yourself!

When I worked in the computer software industry I found it staggering just how many “bosses” had no idea what a management structure meant. So many of them had some vague idea that they were somehow above or better than others and that it was their job to get others to do their job. It’s supposed to be a structure in which high-level aims are realized in terms of more concrete aims the achieving of which is delegated. Grrr.

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