<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Locksmithing and Security &#187; nuisance call</title>
	<atom:link href="http://www.clapham-locksmiths.co.uk/blog/tag/nuisance-call/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.clapham-locksmiths.co.uk/blog</link>
	<description>Security advice from a working locksmith and safe engineer</description>
	<lastBuildDate>Fri, 11 Mar 2011 11:43:22 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.1</generator>
		<item>
		<title>Back From The Nile</title>
		<link>http://www.clapham-locksmiths.co.uk/blog/2010/05/04/back-from-the-nile/</link>
		<comments>http://www.clapham-locksmiths.co.uk/blog/2010/05/04/back-from-the-nile/#comments</comments>
		<pubDate>Tue, 04 May 2010 11:45:23 +0000</pubDate>
		<dc:creator>The Locksmith</dc:creator>
				<category><![CDATA[life]]></category>
		<category><![CDATA[locksmithing]]></category>
		<category><![CDATA[ash cloud]]></category>
		<category><![CDATA[egypt]]></category>
		<category><![CDATA[holiday]]></category>
		<category><![CDATA[nuisance call]]></category>
		<category><![CDATA[number withheld]]></category>

		<guid isPermaLink="false">http://www.clapham-locksmiths.co.uk/blog/?p=839</guid>
		<description><![CDATA[Well that was quite a month. We went on an Easter holiday to the Nile. And got stuck because of the ash cloud. We got back a few days ago after a holiday that got extended to three weeks. The tour operator and the local agent were fantastic. We were treated to a free week&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Well that was quite a month. We went on an Easter holiday to the Nile. And got stuck because of the ash cloud. We got back a few days ago after a holiday that got extended to three weeks. The tour operator and the local agent were fantastic. We were treated to a free week&#8217;s luxury accommodation and breakfast &#8211; so pretty much a week&#8217;s holiday in Egypt for the price of lunch and dinner! If anyone&#8217;s contemplating a holiday in Egypt, I&#8217;ll put up who they are.</p>
<p>Then there&#8217;s been a week of frantic catching up. The cat won&#8217;t let us out of its sight at the moment.</p>
<p>And frantic catching up isn&#8217;t helped by nuisance calls, which mostly still seem to be from BT&#8217;s CustomerStreet. I wish the OFT would hurry up and do whatever it is they are going to do about these pests.</p>
<p>When you ring a tradesperson from the office, you might consider whether of not your call will show up as &#8220;Number Withheld&#8221;. A sole trader who&#8217;s at the end of their tether over nuisance calls might be tempted to let &#8220;Number Withheld&#8221;s go to voicemail.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.clapham-locksmiths.co.uk/blog/2010/05/04/back-from-the-nile/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BT Customerstreet</title>
		<link>http://www.clapham-locksmiths.co.uk/blog/2010/02/27/bt-customerstreet/</link>
		<comments>http://www.clapham-locksmiths.co.uk/blog/2010/02/27/bt-customerstreet/#comments</comments>
		<pubDate>Sat, 27 Feb 2010 11:59:45 +0000</pubDate>
		<dc:creator>The Locksmith</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[life]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[bt customerstreet]]></category>
		<category><![CDATA[cold call]]></category>
		<category><![CDATA[fsb]]></category>
		<category><![CDATA[locksmith register]]></category>
		<category><![CDATA[nuisance call]]></category>
		<category><![CDATA[oft]]></category>
		<category><![CDATA[telephone perference service]]></category>
		<category><![CDATA[tps]]></category>
		<category><![CDATA[ufindus]]></category>

		<guid isPermaLink="false">http://www.clapham-locksmiths.co.uk/blog/?p=797</guid>
		<description><![CDATA[I&#8217;m getting a call a day from the same bunch of cold callers. They are the Locksmith Register. They were pests when they were on their own. Now they&#8217;re part of BT Customerstreet, which is part of BT Directories. BT Directories bought a whole bunch of pests via their acquisition of web &#8220;services&#8221; companies such [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m getting a call a day from the same bunch of cold callers. They are the Locksmith Register. They were pests when they were on their own. Now they&#8217;re part of BT Customerstreet, which is part of BT Directories. BT Directories bought a whole bunch of pests via their acquisition of web &#8220;services&#8221; companies such as Ufindus and the original Customerstreet.</p>
<p>If you&#8217;re a tradesperson in the UK you may well have received a nuisance call from the same bunch. I&#8217;m sure they pester plumbers, decorators, etc. just as badly. They open with &#8220;I&#8217;m calling from BT and I&#8217;m looking for a locksmith/plumber/whatever.&#8221; Of course they&#8217;re not. They&#8217;re looking to sell you website building or &#8220;optimization&#8221;. And if you take only a short look at the results of a google search on BT Customerstreet, you&#8217;ll struggle to find any happy customers; the only positive stuff you will find is BT Customerstreet&#8217;s own copious blogs which seem to be trying to crowd the complaint blogs and sites off the front few pages of google searches.</p>
<p>The other very annoying thing is their ignoring of the <a href="http://www.tpsonline.org.uk">Telephone Preference Service or TPS</a>. If you haven&#8217;t signed up with TPS, you might consider it. It does actually reduce the number of nuisance calls and cold calls that you get. A surprising number&#8211;the majority in fact&#8211;of telephone marketing and sales companies respect the TPS. But not BT Customerstreet.</p>
<p>Being BT they claim, with near certainty of being half right, that you are already a customer and therefore not covered by the TPS.</p>
<p>Anyway the good news is that the Office of Fair Trading have received several complaints. MPs have received complaints. Trades organisations have received complaints. So maybe something will happen to curb this unpleasant bunch.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.clapham-locksmiths.co.uk/blog/2010/02/27/bt-customerstreet/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
	</channel>
</rss>

